Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Keeping pace with business technology across the GTA.
July 22nd, 2016
You’ve purchased your domain name, registered your business, and obtained the necessary permits; now the fun begins. Beyond acquiring the necessary capital, getting off the ground and ensuring success in the short term for most modern businesses requires technological infrastructure which will[..]READ MORE
July 20th, 2016
In 2015, law enforcement officials reported a spike in the number of ransomware attacks. While ransomware intrusions have been around for a number of years, the financial rewards for those who hold a website or network system hostage are significant. In an FBI report, last year’s growth has co[..]READ MORE
July 15th, 2016
A look at the threat landscape and how to protect your business. Although technology has made our professional lives much more simple and productive, it has also opened the floodgates in regard to how your information can be stolen. We're going to review a few of the more common threats and how a b[..]READ MORE
July 14th, 2016
Microsoft is currently offering its very first free operating system upgrade for both PCs and Windows Phones. The deadline to upgrade your PC for free is just a few weeks away, July 29th. But good news for mobile users; you’ve been granted an extension. If you’re a little unsure what tha[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.