• Time for a Better IT Services Company?
    Call (905) 763_-7896
  • IT services toronto

Why Pace?

Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.


The Essential Cybersecurity Toolkit for SMBs

Get Sought-After IT Security Tips from Toronto's Only ISO-Certified IT Service Company!
Get Your FREE Download Here

CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.

IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.

Work Chart

Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.

Uncomplicate Your I.T.

  • Part of the Team

    The value that we get from PACE is immeasurable. I’d like to thank Duarte, our Business Advisor, for his help in providing guidance. Before PACE we never had a plan and had to prod our old company for advice or try and figure it out ourselves, and we are not IT people. I feel like I understand what’s going on with our IT now and am seeing the benefit to proactively managing our IT vs just fixing things when they go wrong.

    Kevin D. – Investment Management

  • Part of the Team

    We’ve been with PACE for just 6 months now. We were very hesitant to change worried how a transition would go and that they didn’t know our business or some of the intricacies of our systems. I couldn’t have been more wrong. The transition was seamless and done in a very organized fashion. We’ve already seen performance improvements based on some of the work carried out on our monthly visits and solved problems that were bothering us for years. So glad we made this change!

    Jason S – Marketing Company

  • Part of the Team

    We first met PACE a couple of years ago when we were making a vendor change. We ended up choosing a lower priced option that promised us great proactive services, no issues or downtime, quick response, etc. It was a big mistake and cost us a year with nothing but excuses and band-aid fixes. PACE showed their value right from the beginning as the transition was very thorough and almost unnoticeable to our staff with the exception that some nagging issues were finally resolved. Their service has made a positive impact on our business and well worth the additional investment!

    Jim P – Manufacturing Company

PACE Technical Services Blog

Keeping pace with business technology across the GTA.

February 10th, 2020

Is It Time to Break-Up with Your MSP?

We’ve been talking to a few business owners who aren't satisfied with their current IT Service, so we decided to make a list of the most common things they mentioned. We’ve also tried our best to relate them to rom-coms that we’ve all watched on Valentine’s Day. So here goes... Our money is[..]


February 10th, 2020

Does Your Technology Need A Makeover?

Do you have a messy server room? When was the last time you took note of how many machines you own, and what each of them are contributing to your business’s goals? If these sounds familiar, then it’s time to take a closer look at your technology and examine how you can improve operations. One o[..]


February 3rd, 2020

Looking for Love? Definitely Don’t Look Here…

Just like the rest of the world, I was catching up on an episode of TLC’s 90 Day Fiancé: Before The 90 Days, and I came across this couple - Maria and Caesar. From the first 2 minutes of their love story, I had a gut feeling that poor Caesar got himself entangled in an online scam, nevertheless e[..]


January 29th, 2020

2 is Better than 1: A Guide to Multi-Factor Authentication

The following will guide you through the process of configuring Multi-Factor Authentication (MFA) with your company’s account as it pertains to Microsoft’s online services such as email/Outlook, Teams, SharePoint, OneDrive, etc. Simply explained, MFA is a security system that requires more th[..]


Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.

Contact us today to find out how PACE Technical Services can help your business!