Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Kevin D. – Investment Management
Jason S – Marketing Company
Jim P – Manufacturing Company
Keeping pace with business technology across the GTA.
February 18th, 2020
When Mike and I started PACE, virtually no one was offering Managed IT Services in the Greater Toronto Area. There were less than a handful of MSP’s in all of North America, and at that point, everyone in the IT industry ran a break/fix business (that is, when something broke, you called us to r[..]READ MORE
February 10th, 2020
We’ve been talking to a few business owners who aren't satisfied with their current IT Service, so we decided to make a list of the most common things they mentioned. We’ve also tried our best to relate them to rom-coms that we’ve all watched on Valentine’s Day. So here goes... Our money is[..]READ MORE
February 10th, 2020
Do you have a messy server room? When was the last time you took note of how many machines you own, and what each of them are contributing to your business’s goals? If these sounds familiar, then it’s time to take a closer look at your technology and examine how you can improve operations. One o[..]READ MORE
February 3rd, 2020
Just like the rest of the world, I was catching up on an episode of TLC’s 90 Day Fiancé: Before The 90 Days, and I came across this couple - Maria and Caesar. From the first 2 minutes of their love story, I had a gut feeling that poor Caesar got himself entangled in an online scam, nevertheless e[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.