Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Non Profit Employee – Toronto, ON
Keeping pace with business technology across the GTA.
October 14th, 2016
There are many reasons business owners are feeling the pull to migrate to cloud solutions as an answer to their data protection and storage challenges. Many feel that on-premise file servers are an outmoded technology compared to the burgeoning presence of cloud storage and other services which enti[..]READ MORE
October 5th, 2016
As the top-rated business email client in the land by 2016 estimates, Outlook runs on approximately half a billion devices, or half the Microsoft Office Suite users. If you’re in the mood for something fun and different when it comes to Microsoft Outlook plugins, we’ve found 5 that are f[..]READ MORE
October 3rd, 2016
June 2016 — This time, it was the University of Calgary – a sign that ransomware attackers are increasingly choosing academic institutions as a favorite victim. IT Specialist is calling it a “successful attack,” and certainly it was successful for the ransomware-ists on multi[..]READ MORE
September 26th, 2016
Commitment to Providing Innovative IT Strategy pays off for Richmond Hill IT Service Provider RICHMOND HILL, ON – September 26th 2016 – PACE Technical Services is a leading IT Managed Service Provider (MSP) that businesses throughout the GTA trust to maintain and optimize their IT environments.[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.