Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Kevin D. – Investment Management
Jason S – Marketing Company
Jim P – Manufacturing Company
Keeping pace with business technology across the GTA.
September 20th, 2018
A compromised endpoint gives hackers everything they need to get a foothold in your security network. Once there, they can steal data and potentially hold it for ransom. That’s why it’s so important for business owners to secure their critical endpoints (including desktops, servers, and laptops)[..]READ MORE
September 19th, 2018
Microsoft is offering an early version of the new Outlook on the web for you to sample. If you open your Outlook Live Mail Inbox, in the top right corner, you should see a “Try the new Outlook” toggle. By clicking the toggle, you’ll open new Outlook on the web modules for Mail, Calendar, and P[..]READ MORE
September 18th, 2018
Earlier this year, Intel introduced their new 8th Gen Intel Core vPro processors. Marketed as the way to help businesses of all shapes and sizes make the digital transformation, Intel compels customers to “Leave Inefficiency Behind.” With the new upgrade, Intel boasts that it will optimize produ[..]READ MORE
September 14th, 2018
In today’s business world, it’s important for companies to stay ahead of the trends when it comes to the latest in tools for productivity. Office suites like Microsoft’s Office 365 have become popular among organizations hoping for more effective performance and communication. With Office 3[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.