Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Arpit, M. – Education Industry
Lucie, C. – Marketing Industry
Annie, J. – Construction Industry
Keeping pace with business technology across the GTA.
July 10th, 2020
Businesses are moving to MSPs they feel have better Cybersecurity Services Recovering from a cyber-attack can be nearly impossible with the endless reports showing businesses being shut down; sometimes for good, and within a short period of time from the attack. As a result, more business leaders[..]READ MORE
July 8th, 2020
The FBI recently released an online list of the top 10 most regularly exploited IT vulnerabilities. Most of these areas of risk involved the loopholes within applications that threat actors can effectively infiltrate. Three of the most popular apps included Microsoft Windows, Microsoft Office, and A[..]READ MORE
July 7th, 2020
This checklist can help provide guidance as you look to reopen your office. It’s organized into three sections: People, Office Space and Technology. Everyone’s situation is unique, but evaluating your plan with these components in mind can help you get organized and anticipate obstacles! Ret[..]READ MORE
July 2nd, 2020
Nine Canadian IT leaders have been selected as finalists in four categories in the 2020 CIO of the Year awards. The awards program recognizes Canadian technology leaders who have demonstrated business and technological vision, entrepreneurship, a capacity to drive transformation and an ability to dr[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.