Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Kevin D. – Investment Management
Jason S – Marketing Company
Jim P – Manufacturing Company
Keeping pace with business technology across the GTA.
October 17th, 2019
Great Place To Work 2019 PACE Technical Services is proud to announce that our organization has been named on the 2019 list of Best Workplaces™ in Canada for Less than 100 employees, in Technology, for Millennials, for Inclusion, and for Giving Back! We received this honour after a thorough an[..]READ MORE
October 17th, 2019
TLOMA 2019 Conference & Tradeshow Experience! We attended the TLOMA (The Law Office Management Association) Conference and Tradeshow 2019 in Blue Mountain, Ontario for the very first time this year. For a long time, we've wanted to attend a trade show, and since we've been working with more leg[..]READ MORE
October 4th, 2019
Cyber Security Awareness is an internationally recognized campaign held each October to inform the public of the importance of cyber security. According to a recent SEC report, SMBs are the “principal target” of cyber attacks. Here's a checklist to be sure your critical business data is prote[..]READ MORE
October 2nd, 2019
Ransomware attacks are growing a staggering 350% each year. And to make matters worse, 43% of all cyber-attacks are aimed at small businesses. Why? Because more often than not, they don’t have the budget or expertise to protect themselves. Fortunately, knowledge is prevention in situations like t[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.