Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Non Profit Employee – Toronto, ON
Keeping pace with business technology across the GTA.
February 28th, 2017
Leaving your security up to chance isn’t an option in today’s business world, but picking an IT service provider can be tricky. See why it matters and how you can find the right person to help. The level of security you use to protect your virtual data is one of the most important busine[..]READ MORE
February 27th, 2017
Why are so many small and medium-sized business’ flocking to the cloud. Do you know why so many small and medium-sized business (SMBs) entities are flocking to the cloud? The impetus behind this move to the cloud is a simple one, relevant to all profit-making organizations – cost! Costs[..]READ MORE
February 24th, 2017
Google, Lyft and Uber All Compete for Ridesharing Services Uber, Google and Lyft may all soon be offering you ways to get around. Google’s new service will be cheaper and won’t take a cut from the driver, but see why it still might not be for you. There’s been a lot of cont[..]READ MORE
February 22nd, 2017
Every day, businesses and individuals send over 205 billion emails all over the world. Though many of these messages contain valuable information, a significant portion of them are spam. Receiving or sending spam exposes your business to a variety of risks, including: Ruined Reputations Many firms [..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.