Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Kevin D. – Investment Management
Jason S – Marketing Company
Jim P – Manufacturing Company
Keeping pace with business technology across the GTA.
May 24th, 2019
If you’ve heard the terms “NextGen Malware and Antivirus Protection”, you might think they were made up by a marketer who had a few too many lattes — but this type of security truly takes it up a notch from more familiar offerings. Today’s cybercriminals are becoming increasingly savvy and[..]READ MORE
May 22nd, 2019
Microsoft Teams is an amazingly powerful collaboration tool that’s available as a part of the Microsoft Office suite. At its core, it’s kind of like Slack on steroids, but that core functionality is just the tip of the iceberg. Because it’s integrated with the rest of Microsoft Office, i[..]READ MORE
May 20th, 2019
Small businesses technology and business leaders may feel as though their data is safe, but nothing could be further from the truth. According to SmallBizTrends.com, nearly 43% of phishing campaigns are targeted specifically at small businesses, a dramatic increase from 18% in 2011. Unfortunately[..]READ MORE
May 16th, 2019
Are you willing to pay the piper when it comes to cyberattacks? Despite the growing number of cyberattacks on small- and medium-sized businesses, there is still a lack of awareness or proactive defense of the networks, computer systems, applications and devices being used. This inattention means it[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.