Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Kevin D. – Investment Management
Jason S – Marketing Company
Jim P – Manufacturing Company
Keeping pace with business technology across the GTA.
October 23rd, 2017
Half of all small businesses suffered a cyber attack in the last year. Is your business ready to recover? How well is your business prepared to recover quickly from a cyber attack? A recent Ponemon study reported that half of all small businesses had been targeted by malicious hackers withi[..]READ MORE
October 20th, 2017
Accounting firms that move into the cloud become more efficient, more productive, more mobile, and, perhaps more importantly, more profitable. Here are the clear benefits of what to expect when you move your firm into the cloud. What’s the perfect setup for a football Sunday? Everything with[..]READ MORE
October 19th, 2017
New PowerPoint 2016 features add dynamic effects, more design options, and professional results to presentations. Recently, Microsoft has upped its game when it comes to PowerPoint. With the introduction of several powerful new tools, PowerPoint now puts more control and flexibility into the h[..]READ MORE
October 12th, 2017
Amazingly, in spite of the ever-increasing need for such, there are very few law firms right now that specialize in cybersecurity. This doesn’t deny that many law firms are more than willing to take on cybersecurity cases when the need arises; nor does it deny that some firms still consider the [..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.