Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Kevin D. – Investment Management
Jason S – Marketing Company
Jim P – Manufacturing Company
Keeping pace with business technology across the GTA.
June 25th, 2019
There never seem to be enough hours in the day to get everything accomplished, and that goes double for small business owners. When you’re top dog in charge, every small problem or frustration heads your way. Technology support is one of the key complaints from staff members, especially when there[..]READ MORE
June 24th, 2019
When it comes to watching videos online, no name comes to mind more often than YouTube. They host nearly 2 billion users each month. 60% of people now prefer watching YouTube to watching TV. 80% of people under 49 are watching videos on YouTube. It’s popular. We get it. Everyone is on it. And th[..]READ MORE
June 24th, 2019
Local Guides have contributed content about hundreds of thousands of businesses. They get together and have held meetups and conducted projects in Europe, India, South America, North America, Australia, and Asia. How Are Google’s Local Guides Different From Google Users? People have been contribu[..]READ MORE
June 21st, 2019
When a company functions at a high level, productivity and profitability appear seamless. But it’s also incumbent on decision-makers to understand the potential ramifications for business disruption. Without a working knowledge of how a breakdown in one area of an operation impacts the other movi[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.