Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Keeping pace with business technology across the GTA.
February 5th, 2016
As a business owner, you always have to prepare for the unexpected. Sometimes, the unexpected can come in the form of an intimidating IT auditor asking you tons of questions. You shouldn’t be nervous though, as long as you are confident and can prove your systems are in a steady state to meet [..]READ MORE
February 5th, 2016
In the market for a new computer service provider? Choosing a company to service your technology is a decision that carries a little more weight to it than, let's say, finding someone to trim your hedges. This is because you are essentially handing over access to all of your company's sensitive info[..]READ MORE
February 3rd, 2016
Virtually every kind of online account requires a password. Yet, due to the aggressive nature of hackers, passwords alone are no longer enough to protect your information. The best way to approach network security is to have more protections in place than just a flimsy password. Why Aren’t Pass[..]READ MORE
February 1st, 2016
As technology evolves, so does the impact on our personal lives. To some, more apps means more time spent staring at a computer or smartphone, and less time spent with the ones we love. This couldn’t possibly be further from the truth. Yes, the times are rapidly changing as a result of technology,[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.