Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Kevin D. – Investment Management
Jason S – Marketing Company
Jim P – Manufacturing Company
Keeping pace with business technology across the GTA.
September 21st, 2019
Are you already experiencing the time-saving collaboration tools and productivity tools in Microsoft Teams? Wait until you see the 2019 Microsoft Teams Update. It’s no secret to you that no one is an island when it comes to getting complex jobs done within an organization. But coordinating team e[..]READ MORE
September 19th, 2019
Every month, we host Microsoft Office and other technology training sessions. Our training sessions are completely free of charge and are available “on-demand”. Yes, you can tune-in whenever and wherever you like. This month’s training session: 4 Ways To Use Microsoft Outlook Efficiently.[..]READ MORE
September 14th, 2019
Cybercriminals no longer act alone. Find out the strategies and means cybercriminal networks are using to launch dangerous attacks against your organization. According to technology industry blogs, cybercrime incidents are growing by 15 percent each year and cybercrime has become the most profita[..]READ MORE
August 29th, 2019
Ten questions to ask while considering outsourcing your IT services to a provider. Many companies are outsourcing their IT functions due to convenience and budgetary constraints. Small- and medium-size businesses can focus their hiring of staff for their core business, and hire an IT consultant f[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.