Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Kevin D. – Investment Management
Jason S – Marketing Company
L. H. – Law Firm
Keeping pace with business technology across the GTA.
June 22nd, 2017
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June 13th, 2017
June 13th is the Day to Celebrate Being a Geek! When you hear the word “geek” what image does your brain conjure up? If you’re like some people, this might be a bespectacled young man who uses his razor-sharp mind to write binary code for those nifty apps that you’ve become accustomed to [..]READ MORE
June 8th, 2017
Don’t be fooled by the fake apps popping up on the Google Play store that falsely claim to protect you from ransomware. Recently, many Android device users were confronted with a barrage of fake apps in the Google Play store that claimed to protect against the WannaCry ransomware that has affecte[..]READ MORE
June 8th, 2017
Take a look at how companies are shaping their IT budgets, and what their biggest expenses are. A very common question among businesses is, “How much should I be spending on digital services?” or “Should we increase our IT budget this year?” It’s a good question, so we’re going to take [..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.