Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Kevin D. – Investment Management
Jason S – Marketing Company
Jim P – Manufacturing Company
Keeping pace with business technology across the GTA.
December 6th, 2019
Open and unsecured Wi-Fi networks are the ultimate gift to hackers. It’s as easy as stealing candy from a baby, for them to get a hold of your passwords, credentials, and financial information. By connecting to public Wi-Fi, you are potentially allowing hackers to view all the activit[..]READ MORE
December 6th, 2019
Stay safe from scammers this holiday season by using a few common-sense strategies Scammers are like the Grinch of the holidays; they’re seemingly more active during this time and they might just ruin your holidays. They count on tired and harried shoppers letting down their guard as they[..]READ MORE
December 4th, 2019
It’s Christmas Eve and you’ve run out of time to purchase a heartfelt holiday gift for your husband, wife, parent, child or maybe even your overly friendly neighbor Jim. It’s the obvious and most convenient last-minute option that comes to mind, and the most popular item on everyone’s wish [..]READ MORE
November 18th, 2019
“Proactive” – It’s a word you’ve most likely heard before from your IT Service provider. It’s bounced around repeatedly by Managed Service Provider (MSP’s) when they reference how they handle your Cybersecurity, Network, and even your Cloud Storage. The truth is most are not exe[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.