Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Non Profit Employee – Toronto, ON
Keeping pace with business technology across the GTA.
December 1st, 2016
2017 will be the year VoIP saves communication systems – including BYOD. The communication world is at an important crossroads when it comes to business phones and voice data: BYOD, VoIP, and landlines are all changing. PACE Technical Services has a front seat for these changes – and here’s how [..]READ MORE
November 29th, 2016
Cluster upgrades with Windows Server 2016 are more advanced than ever before. You can upgrade all the way down to the host operating system. Learn more about the process and what you can expect in our latest article on the subject. The Windows Server has been using clustering as a way to update appl[..]READ MORE
November 25th, 2016
Using Skype through Windows 10 to send SMS messages is pretty easy. Read how to do just that with our tutorial. SMS messages are a fast way to send information to someone. SMS messages are sent every second of every day and they are one of the biggest ways people communicate small amounts of data. [..]READ MORE
November 22nd, 2016
All it takes is integrity, honesty, and diligence – which may be a tall order for some IT companies, but not for PACE. We make IT consulting in Toronto something that’s designed to perfectly dovetail with your enterprising aims and objectives, and incorporate your business model and operational [..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.