Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Keeping pace with business technology across the GTA.
April 29th, 2016
Those construction company employees in the Toronto area that are old enough to have lived through “the good old days” recall with fondness the freedom of working for a construction firm. Once you had stopped by the office to get your marching orders (or to give them) for the day, you were off t[..]READ MORE
April 28th, 2016
Skype is an invaluable tool for any business, with benefits in both cost and performance. It is important to understand these benefits to identify the best solutions for your business. Benefit 1: Clarity Any user of VoIP (Voice over Internet Protocol) phone systems appreciates call clarity. The scr[..]READ MORE
April 26th, 2016
Every construction company is intrinsically the same. The businesses that make up the construction industry make money by having their employees on the jobsite and productive. But on some days, the task just to make a little progress seems to be a monumental undertaking. The construction company of [..]READ MORE
April 26th, 2016
Of all the annoyances in the world – and there are many – robocalls, those telephone calls made to you by a recording, have to rank among the most obnoxious. After all, if someone is trying to convince you to buy a product or service, make a donation or give them your vote, the very leas[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.