Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Kevin D. – Investment Management
Jason S – Marketing Company
Jim P – Manufacturing Company
Keeping pace with business technology across the GTA.
March 22nd, 2018
Are you an expert at using Microsoft products? Microsoft wants to hear from you — and wants to make your feedback part of an update — but first, they need to know what you think. How can they find out? How often do you use a Microsoft product? Are you a daily Microsoft Word user? Is your primar[..]READ MORE
March 21st, 2018
Toronto, ON, March 21st, 2018 – PACE Technical Services announced today that CRN®, a brand of The Channel Company, has named PACE Technical Services to its 2018 Managed Service Provider (MSP) 500 list in the Managed Security 100 category. This annual list recognizes North American solution provid[..]READ MORE
March 13th, 2018
Integrate and Collaborate Seamlessly Microsoft Teams Microsoft Teams has become the go-to chat-based workspace in Office 365. It’s more than just a hub for teamwork. It’s even customizable for each type of team. Microsoft Teams is perfect for one-on-one conversations, open group discussions o[..]READ MORE
March 12th, 2018
Weekly leadership meetings can be boring for everyone involved. It can be difficult to get anything real, tangible or important accomplished – unless you have the right strategy put in place. The concept of the leadership meeting started out with the proper intentions. Entrepreneurs wanted a way [..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.