Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Kevin D. – Investment Management
Jason S – Marketing Company
Jim P – Manufacturing Company
Keeping pace with business technology across the GTA.
June 21st, 2018
If you’re not 100% satisfied with your current Toronto IT Company, then it’s time to make a change. IT services aren’t as much about technology as some may think. The latest, fanciest, most expensive gimmicks will only get a company so far. Like nearly every type of business, the people ar[..]READ MORE
June 19th, 2018
One of the biggest problems facing American businesses today is Ransomware. In fact, it is becoming a global threat. In 2017, a ransomware attack was launched every 40 seconds and that number has grown exponentially in 2018. What are the main reasons for this type of escalation? Why can’t law enfo[..]READ MORE
June 11th, 2018
From the word go, the term communication indicates that there is more than one party involved in the conversation. For there to be effective communication, both parties must understand what the other is saying. Communication in business is somewhat different from casual communication, say among frie[..]READ MORE
June 11th, 2018
For many business owners, Google’s announcement to switch over to mobile-first indexing comes as a real shocker. It’s a revolutionary thing to do in a world of disruptive technology. Since the beginning of the World Wide Web, a company’s desktop website was their first and foremost considerati[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.