Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Keeping pace with business technology across the GTA.
May 29th, 2016
Nearly every business in North America is using the cloud on a daily basis – even if they don’t realize it! From the cloud services of online banking to cloud-based applications like Facebook and Twitter, modern business is becoming more cloud friendly every year. Having said that, those [..]READ MORE
May 26th, 2016
Facebook finally enters the live streaming game with its aptly named Facebook Live Streaming feature. As with most Facebook tools, the real utility of Facebook Live Streaming is in its marketing capability, not its personal or social front. Here is what you need to know to step up your marketing wit[..]READ MORE
May 25th, 2016
You figure you have all the “cybersecurity” bases covered–firewalls, dedicated servers, antivirus protection, etc.–but something still nags at your CEO’s business-savvy mind after every work day. Could it be you are realizing IT security means more to you and your SME t[..]READ MORE
May 24th, 2016
The Digital Privacy Act that was passed into law in June 2015, resulted in amendments to the Personal Information Protection and Electronic Documents Act (PIPEDA). Now, ten months later, the Government of Canada has given the opportunity to companies providing IT support Toronto and MSP’s across t[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.