Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Kevin D. – Investment Management
Jason S – Marketing Company
Jim P – Manufacturing Company
Keeping pace with business technology across the GTA.
November 7th, 2019
Bring Your Daughter to Work Day PACE Technical welcomes our team to bring their children to the office from time to time. We think it’s the perfect occasion to have them not only experience the day to day workplace environment, but also to get a feel for different careers. There are many benef[..]READ MORE
November 4th, 2019
Downtime is bad for business. Whether you agree or not, it's a fact – just a couple years ago, small businesses with up to 50 million in annual revenue reported that just a single hour of downtime cost them $8,600. Why Does Downtime Cost So Much? The main cost of downtime is not the f[..]READ MORE
November 1st, 2019
We celebrated Halloween 2019 at the office by starting a new annual costume competition. It's always a fun time at PACE when we get together to participate in fun and friendly office competitions. Congratulations to the winner of the $50 Gift Card, Brian Morson who came decked out as Clark Kent! [..]READ MORE
October 23rd, 2019
The world of manufacturing is evolving, along with all technology, at such fast rates that many manufacturers have a hard time keeping pace. Due to budgetary constraints, many plants are struggling to keep up with the competition. Below, we go over six of the major problems that manufacturers grapp[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.