Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Kevin D. – Investment Management
Jason S – Marketing Company
Jim P – Manufacturing Company
Keeping pace with business technology across the GTA.
January 7th, 2020
I hope the holidays treated you well, and that you are embracing the Canadian winter and focusing on the lovelier weather ahead – both personal and business-wise! As per our commitment to timely and effective communications, at this time of year I like to update our valued client-base on the [..]READ MORE
January 6th, 2020
Greetings & Happy New Year! As you may already be aware, Windows 7 will reach its End of Life phase on January 14, 2020. At that point, Microsoft will stop releasing updates and patches for the operating system. This doesn’t mean that your Windows 7 PC will suddenly stop working on Janu[..]READ MORE
January 2nd, 2020
It’s January 2020, but you probably still have 10,000 unread emails and dozens of files and documents that you don’t need anymore. When it comes to keeping organized, many of us are last minute and forget to do a clean sweep before the new year rolls in. There’s no reason to hoard all your not[..]READ MORE
January 2nd, 2020
Backups can sometimes come across as a complicated concept to wrap your head around. But here’s the most important thing that you need to know about them. Do you know the recovery time associated with getting your business up and running in an event such as a disaster, fire, or flood? Can [..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.