Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Keeping pace with business technology across the GTA.
August 26th, 2016
A workplace that experiences a high level of transparency and security may not seem possible, but if the right social environment and work standards are applied, your business can at least get that much closer to such a state. According to a 2013 Gallup poll, there are literally millions of workers [..]READ MORE
August 25th, 2016
Overlooking Printer Security Is Costly It may not be as high-profile a part of your data network infrastructure, but printers are a viable security threat, if access and permissions are not iron-clad. This may come as a surprising wake-up call to many people, who have taken for granted that pri[..]READ MORE
August 24th, 2016
Google Apps Create ‘iPad Only at Work’ Possibilities The constant improvement and number of Google apps is now allowing more and more of us to be able to work solely on an iPad. Workplaces may soon see significantly more open desk space many departments make the conversion to iPad-only w[..]READ MORE
August 23rd, 2016
Imagine if your CEO or CFO or other occupants of your company were successfully hacked? How much of your files would be jeopardized? If just thinking about this scenario makes you ill, there are some preventative measures you can take. Measures to Protect the “C” Suite People in the exe[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.