Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Non Profit Employee – Toronto, ON
Keeping pace with business technology across the GTA.
January 19th, 2017
Facebook ads allow event planners to use a direct marketing approach Social media has outpaced other media platforms to such an extent that hard copy newspapers and magazines are becoming more and more rare with each passing year. Our pervasive use of devices has swelled the coffers of e-businesses[..]READ MORE
January 18th, 2017
The latest version of Microsoft Outlook is designed to be a personal information manager, not just email. Learn the shortcut tricks and a user can become a power communicator very quickly. While many wish there might be another choice, it is unlikely that Microsoft Outlook as a user interfac[..]READ MORE
January 13th, 2017
With the full support of managed IT, your business will become more efficient, and you will be in a position to allocate more resources towards business growth. Many services such as remote monitoring, data backup, and storage, as well as network security, will gradually be scaled up as your busines[..]READ MORE
January 13th, 2017
For those of you looking for confirmation of just what an IT company should deliver, we’ve got a good idea of what that is – based on our best practices. We believe we know just what IT companies in Toronto need to offer their customers because we fulfill client expectations with the widest spec[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.