Partners Mike Sugrue and Shael Risman share the philosophies on which they built PACE Technical Services – one of the most innovative and fastest growing Managed IT Service Companies in the GTA.WATCH THE CLIP
PROCESS + STRUCTURE = EFFICIENCY
CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our unique process, structure and procedure.
IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.
Companies cannot be proactive without process; without process, your IT provider will be too busy trying to put out fires and you will only have a reactive approach… and who wants that? At PACE, we build process into every aspect of our support service and into our culture. We have the people, process and infrastructure that help businesses get the most out of their IT investment.
Kevin D. – Investment Management
Jason S – Marketing Company
Jim P – Manufacturing Company
Keeping pace with business technology across the GTA.
January 17th, 2018
The Canadian Internet Registration Authority (CIRA), incorporated in 1998, is a member-driven not-for-profit organization with approximately 15,000 members and growing. The not-for-profit organization manages the.CA Internet domain, as well as the entire country’s involvement in international Inte[..]READ MORE
January 12th, 2018
Technological advancements have, without a doubt, had a positive impact where your business is concerned. But they have also led to hacking, data breaches and the likelihood that rogue employees will use tools to jeopardize the security of your data. What is a Rogue Employee? A rogue employee under[..]READ MORE
January 11th, 2018
The uses and applications of VMWare are many, and consequently, you need qualified support for such a complex platform. Well, you’ve come to the right place! One of the ways Pace Technical can “Un-complicate your IT” is through spot-on, local VMware support in Toronto that allows companies thr[..]READ MORE
January 8th, 2018
If you think that all telephone services are equal and that there’s no difference between a business phone and a home phone system, you’d be wrong. In fact, there are several differences between a phone used for business and a phone used for personal calls, including required call features, call[..]READ MORE
Give those hours wasted on IT problems back to your employees and create a lasting impression
on your clients through superior technology services and customer care.