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Vertex’s consistent response times and resources to deal with multiple requests at the same time made us feel confident we partnered with the right provider.
Since working with Vertex, I’ve retrieved 50% of my workday back, and my frustration dealing with IT issues has been reduced to zero.
We are very happy that someone outside of our company is keeping an eye on our IT maintenance and being proactive with potential future issues.
We have upgraded our security without compromising ease of use and ensured we didn't impact our staff's ability to operate.
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