Client Retention: In a COVID-19 World


PACE Technical retained 99% of clients and maintained over 99% Client Satisfaction during the COVID-19 Pandemic. Find out about our successful client retention strategy, and how to ensure that your clients value you even more during and after a crisis than they did before. Our CEO Shael Risman, hosted a free webinar on "Client Retention in a COVID-19 World" on June 4th 2020.

Here's what we covered

  • What is client retention?
  • What is client retention management and who handles it?
  • How do you track client retention?
  • Why is it important?
  • Client retention during Covid-19
  • Client retention strategies
  • Q&A Session
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