Client Retention: In a COVID-19 World

PACE Technical retained 99% of clients and maintained over 99% Client Satisfaction during the COVID-19 Pandemic. Find out about our successful client retention strategy, and how to ensure that your clients value you even more during and after a crisis than they did before. Our CEO Shael Risman, hosted a free webinar on "Client Retention in a COVID-19 World" on June 4th 2020.

Here's what we covered: 

• What is client retention?
• What is client retention management and who handles it?
• How do you track client retention?
• Why is it important?
• Client retention during Covid-19
• Client retention strategies
• Q&A Session