Client Retention: In a COVID-19 World
PACE Technical retained 99% of clients and maintained over 99% Client Satisfaction during the COVID-19 Pandemic. Find out about our successful client retention strategy, and how to ensure that your clients value you even more during and after a crisis than they did before. Our CEO Shael Risman, hosted a free webinar on "Client Retention in a COVID-19 World" on June 4th 2020.
Here's what we covered:
- What is client retention?
- What is client retention management and who handles it?
- How do you track client retention?
- Why is it important?
- Client retention during Covid-19
- Client retention strategies
- Q&A Session