Faizaan Patel

Faizaan is a Service Desk Analyst with over 5 years of experience in technical support roles. He holds a Bachelor of Commerce & Business Technology Management degree from Ryerson University. Faizaan’s role is crucial in providing technical assistance and support to end-users, ensuring that any issues are resolved in a timely and efficient manner, and enabling their businesses to maintain operational continuity.

As a Service Desk Analyst, Faizaan’s role includes assisting clients with diverse computer systems, mobile devices, and peripheral equipment problems. He also proactively communicates with clients and provides updates on outstanding incidents and projects. His super skills include remote desktop support, client communications, troubleshooting & problem-solving.

After work, Faizaan enjoys video games and binge-watching shows. He’s also newly engaged and has a passion for having fun, even if it means singing to a solo audience.