IT Support Quiz

Are you getting the proper IT guidance? Are you planning 1, 3, and 5 years in advance… or only as things break?

Are your systems monitored 24/7 for developing problems?  And do you have a defined process in place for reacting to monitored problems/events?

Do you have all the proper documentation for your network should something happen to your current support person/company?

Are you 100% confident with your backup system?

Are there proactive measures in place to eliminate problems and downtime from occurring, or are you constantly just reacting to problems as they happen?

Are you educated on small business IT Best Practices and how they reduce your business risk?

Do you regularly receive reports that show the health and status of your network?

Are your problems solved or constantly “fixed?”

Is your IT support easy to reach and responsive?

Do you receive IT and planning recommendations regularly?

Do you have an on-going maintenance program to keep critical security settings and patches up-to-date?

Do you feel secure if the worst happens and do you have a disaster recovery plan in place?

Do your IT service technicians maintain current vendor certifications and participate in on-going training?

Are projects completed on time?

Do projects cost what was quoted? Do you have an all-inclusive, flat, monthly fee to help you budget your IT costs?

If you answered NO to any of these questions your business may be at risk and you may be overpaying for IT support! 

Please call us NOW for a no-risk assessment.  905-763-7896 X214