Shael Risman

Shael Risman

Shael is behind PACE’s reputation for professionalism and reliability. Shael oversees PACE’s operations. He created and maintains a structure and procedures that ensure the highest level of accuracy and efficiency. He focuses on client communications, and is dedicated to one-on-one relationships with PACE’s CompleteCare IT client base.

In 2004, Shael partnered with Michael Sugrue. He brings to PACE over 20 years of experience in business administration and operations. His previous roles included senior producer for a New York-based marketing company and director of regional operations for a national chain of music stores. A very active member of the international Managed Service Provider Community, Shael has been recognized several times on MSPMentor's Top 250 , identifying the world’s top managed services experts, entrepreneurs and executives.

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Wednesday, 16 May 2012 10:48

Ransomware Wants You to Pay Up

Ever since the Internet became a household commodity, many viruses and malware have donned a social mask; causing harm to computers and data but doing so by deceiving the user. One form of this is ransomware, a type of malware that locks users out of their computer until they pay a toll.

Monday, 14 May 2012 10:44

Solid State vs Hard Disk

There comes a time when you are looking at a new laptop and you are asked the question: Do you want a Solid State Drive, or a traditional Hard Disk Drive? Well here is a quick run-down of both technologies in the hopes of shedding some light on the issue. By the time you are done reading this article, you will be better able to answer that question.

Microsoft Office and Windows 7 provide many keyboard shortcuts that can improve your ability to multitask and get things accomplished quickly. Most of these shortcuts will work in previous versions, like Windows XP, Vista and the Microsoft Server Operating Systems as well. Give them a try, and the next time your tech comes by, be sure to show off your new skills.

Knowing how to adjust the line and paragraph spacing in Word can be very handy. Modifying these settings can really impact the presentation of your document and keep it from looking too cluttered. After reading this short tutorial you won't have any trouble adjusting these settings to your needs.

Monday, 07 May 2012 10:32

Getting Excited for Windows 8

At PACE Technical Services, we always look forward to checking out new gadgets and software, and since Microsoft's Windows 8 operating system is so fresh and unique compared with previous iterations, we are interested to see how it will impact businesses.

Last time we wrote about the importance of having a social media policy for your business.  Let's go over some of the things you'll want to cover in your social media policy.

Technology is changing quickly and businesses are seeing a wide variety of options replacing traditional IT methodology that is driving change and productivity to businesses of all sizes. It's getting easier to take work with you with mobile devices and hosted services, but are these just expensive new toys or do they provide serious benefits to businesses?

Wednesday, 02 May 2012 13:32

Disabling Those Pesky Browser Toolbars

Browser toolbars: some people love them, some people hate them, others just don't care. Browser toolbars can make surfing the web easier, but sometimes they can get in the way and slow things down, and even open you up for potential risks.

Computer viruses are pretty serious threats, and can cause huge expensive issues for businesses. Many cases of malware and computer viruses actually use your computer to commit real crimes. The FBI states that hundreds of thousands of people will likely lose the ability to surf the web if they have a particular piece of malware.

Is your email sending out mass-mail spam messages? Have you ever received a complaint about sending unsolicited ads or obvious spam messages? Have you ever received bounced emails by the boatload that look like they have been sent from your own account, even though you know you didn't send them?

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