The Team

Michael Sugrue Partner, President

Michael is the foundation behind PACE’s satisfied clients. He brings to his work strong technical skills, account management experience, and a friendly, hands-on style. He is in the know about all PACE projects, and works closely with the whole PACE team to achieve the best results for our clients. Michael directs business development and seeks out opportunities for the company.

In 2000, Michael founded PACE Technical Services Inc. He entered the partnership an extensive background in account management, sales and marketing. He earned his B.S. in Manufacturing Technology at Northern Illinois University.

Shael Risman Partner, CEO

Shael is behind PACE’s reputation for professionalism and reliability. Shael oversees PACE’s operations. He created and maintains a structure and procedures that ensure the highest level of accuracy and efficiency, focusing on transparent client communications and accountability.

Shael brings to PACE over 20 years of experience in business administration and operations. His previous roles included senior producer for a New York-based marketing company and director of regional operations for a national chain of music stores. A very active member of the international Managed Service Provider Community, Shael has been recognized several times on MSPMentor's Top 250 List, identifying the world’s top managed services experts, entrepreneurs and executives.