Are you a customer-focused team player? Do you pride yourself on your exceptional organizational skills? Are you confident and results-oriented?  If yes, we may have the opportunity for you.  We are a fast growing I.T. support company, looking for an experienced Business Technology Advisor to join our winning team.

Our customer commitment is to provide exceptional support service to small and medium-sized businesses across the GTA.  The successful candidate will act as the main high level point of contact for our clients in providing on-going technology consultancy services- develop and maintain a thorough understanding of their business and technology needs, and proactively address/interact with other team members to deliver exceptional and consistent service levels.

We want to hear from you if you will consistently:

• Coordinate your delivery areas & be accountable
• Work with active customers to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands
• Receive requests for service and product details from customers and provide timely responses
• Conduct onsite or online presentations that showcase the services and products of the company to active customers
• Work with management team to develop proposals, quotes and respond to RFP/RFI documents - Work actively on any specific projects involving your client base
• Effectively communicate features and benefits of solutions and manage client expectations throughout the lifecycle of the account
• Manage the complexity of Managed IT services proposals, contracts, lease agreements, and service level agreements
• Manage and steer the onboarding process for new clients
• Maintain in-depth product knowledge of the service offerings of the company
• Achieve and maintain a positive rapport with clients and work to give them the best possible service

This position is largely based on working independently with clients, therefore excellent interpersonal communication and time management skills are critical for customer satisfaction and job success.

We are a fun, professional team of technical experts, offering competitive remuneration, a generous benefit package, and all the support tools for success.  Ambition, loyalty, and exceptional performance will be noticed and rewarded, with growth and advancement potential.

Due to the high volume of applicants, we will only accept resumes Submitted here (no phone calls please).  Also, only those candidates who are interviewed will be acknowledged.